The Angel Hotel

The Angel is a grand hotel of it's time, with impressive lobby and balcony staircases, hand painted marbling and classical statues. I've been a patron in one way or another for over 35 years and I love this Cardiff institution. The staff were friendly and helpful, an in-house bar was appreciated after a long day of shopping in the capital city. The beds were incredibly comfy and the room I had was quiet enough although I can imagine that if you're roadside it would be noisy.

I found the staff very helpful and nothing was too much trouble. This was really helpful as I am partially sighted. My room was plenty big enough for a couple so I had lots of room to spread out. It was light and airy and the decor was lovely. I didn’t originally book breakfast but had it twice. The staff were again amazing. The waitress made my toast and organized all I wanted to eat. Fabulous. For my first stay akone in an hotel since becoming partially sighted it was a great experience and has encouraged me to do it again. The angel hotel is busy but has lots of staff All wanting to make your stay as brilliant as possible. They even organise sunny days for me! Bonus

More than a hotel – a place where I felt safe, seen, and human 🩷🏳️‍⚧️ I came to Cardiff for Pride Cymru as a trans woman, carrying the usual quiet fears: will I be judged? Will I feel out of place? But from the moment I stepped into Angel Hotel, everything changed. The man at the front desk didn’t just check me in. He spoke to me with kindness, asked about my journey, and truly listened. I don’t cry often — but when I walked away from that conversation, I went to the lift and quietly cried. Not from fear or sadness… but because someone saw me. He treated me like I belonged. To the manager: please pass my thanks to the man who welcomed me. He made me feel human again. Not just accepted, but understood. That moment meant the world to me, and I’ll carry it forever. The staff were lovely, the location perfect — but the reason I’ll return isn’t just convenience. It’s because your hotel gave me something rare: dignity, safety, and hope. Thank you from the bottom of my heart. – Chloe 🩷

A great stay at this iconic Cardiff landmark. A fantastic location in the heart of the city centre, opposite the Castle. An impressive looking entrance lobby. A warm welcome at reception. A few bits of wear and tear in places, as is inevitable in a large building of this age. My room was a very good size for a single room and nice and bright.. Well furnished with a modern bathroom suite. Tea & coffee provided. Daily room service.

Great location across the road from Cardiff Castle which is a lovely spot. The staff are really friendly and helpful, we were checked in by a French lady who was so nice, unfortunately I didn't get her name but she was very helpful with recommendations and just a lovely person to meet 😊 the hotel decor is a bit dated but comfortable and everywhere was very clean. The pub is nice and there is a good lounge area. Our room had a window with a view of the castle which was a really nice surprise also!